Warranty

Did you recently buy our product from a retailer and have a question about the warranty? Please read below. If after reviewing the warranty you still have questions please contact Consumer Affairs at 800-562-7511, ext. 2478.

2 Year  |  5 Year  |  10 Year  |  Stölzle Stemware Limited Lifetime Warranty

 Anchor Ceramic Bakeware 2-Year Warranty back to top

WARNING
Use Ceramic bakeware in only conventional or microwave ovens without browning element. Do not use or place on stovetop, under broilers, in grills or in toaster ovens. Do not use an alcohol or canned heat burner as a direct heat source. Use your Ceramic bakeware for storing food in refrigerator or freezer, but do not take directly from freezer to oven. Let food thaw before cooking or reheating in oven. Avoid severe temperature changes. Clean with plastic or nylon non-scratch pads. Wash your Ceramic bakeware in detergent and water. For stubborn baked on food, let the bakeware soak and then use non-scratch cleaners and scrub pads intended for ceramic bakeware. Avoid severe temperature changes. Do not add liquid to a hot dish. Handle hot bakeware dishes with a dry cloth or potholder. Never place hot bakeware on wet or cold surfaces. Avoid impact with hard objects. Scratches from certain cleaning materials and utensils can weaken bakeware causing unexpected breakage when exposed to sudden temperature changes. Do not use if chipped or cracked, or noticeably scratched.

Failure to follow these warnings may cause the product to break, which could result in property damage or seriuos personal injury from cuts or burns. 

WARRANTY
Anchor Bakeware has a 2-Year Warranty. If it chips, cracks or breaks within 2 years from the date of purchase when used according to instructions, notify us at the address below, enclose this warranty and we will replace the product. This warranty gives you specific legal rights and you may also have other rights which vary from state to state.

Anchor Hocking Company
Consumer Affairs Department
519 Pierce Avenue
Lancaster, OH 43130, U.S.A.

For warranty information outside the U.S.A. and Canada, contact your local supplier.

Any product found to have not complied with our warranty specifications will be replaced at the warrantor’s option.

Any implied warranties are excluded, or if not excludable under law, are limited to the same time period as the expressed warranty ( Note: Some States do not allow limitations on how long an implied warranty lasts, so this limitation may not apply to you). Incidental and consequential damages are excluded. (Note: Some States do not allow the exclusion of incidental and consequential damages so this limitation may not apply to you.)

 Anchor Hocking Bakeware 5-Year Warranty back to top

• OVEN AND MICROWAVE SAFE. Use your Anchor Hocking bakeware in gas and electric ovens up to 425°F or microwave ovens without browning element. Not for stovetop, broiler or toaster oven use. Do not use an alcohol or canned heat burner as a direct heat source.
• USE FOR STORING FOOD. Use your Anchor Hocking Bakeware for storing food in refrigerator or freezer but do not take directly from freezer to oven. Let food thaw before cooking or reheating in oven.
• CLEAN WITH PLASTIC OR NYLON NON-SCRATCH PADS OR CLEANSERS. Wash your Anchor Hocking bakeware in detergent and water. For stubborn baked on food, let the bakeware soak and then use non-scratch cleansers and scrub pads intended for glass ovenware. Dishwasher safe.
• AVOID SEVERE TEMPERATURE CHANGES. Do not add liquid to a hot dish. Handle hot bakeware dishes with a dry cloth or potholder. Never place hot bakeware on wet or cold surfaces.
• AVOID IMPACT WITH HARD OBJECTS. Sharp knives or utensils may scratch and weaken glass bakeware. Do not use if chipped or cracked, or noticeably scratched.

WARNING

Failure to follow these warnings may cause the product to suddenly fracture into many small pieces, which could result in property damage or serious personal injury form cuts or burns. Scratches from certain cleaning materials and utensils can weaken ovenware causing unexpected breakage when exposed to sudden temperature changes. Clean with on-scratch pads and cleaners intended for glass bakeware. Avoid severe temperature changes. Avoid impact with hard objects. Use only in ovens (conventional or microwave). Do not use or place on stovetop, under broiler or in toaster ovens.

                                                                              WARRANTY

Anchor Hocking Bakeware has a 5-Year Warranty. If it chips, cracks or breaks within 5 years from the date of purchase when used according to instructions, return the product with this warranty, along with a description of the claimed defect to the following address:

Anchor Hocking Company
Consumer Affairs Department
519 Pierce Avenue
Lancaster, OH 43130, U.S.A.

Any implied warranties are excluded, or if not excludable under law, are limited to the same time period as the expressed warranty  Incidental and consequential damages are excluded. This warranty gives you specific rights and you may also have other rights, which vary from state to state.

 Premium 10 Year Limited Warranty back to top

Premium bakeware is warranted to be free from defects in workmanship and material for ten (10) years from date of original purchase. If this product chips, cracks or breaks during this time period, return the product within the warranty period, along with a description of the claimed defect, to the following address:

Anchor Hocking Company
Consumer Affairs Department
519 Pierce Avenue
Lancaster, Ohio 43130, U.S.A.

Any product found to have not complied with our warranty specifications will be replaced, at the warrantor’s option.

ANY IMPLIED WARRANTIES ARE EXCLUDED, OR IF NOT EXCLUDABLE UNDER LAW, ARE LIMITED TO THE SAME TIME PERIOD AS THE EXPRESSED WARRANTY (Note: Some States do not allow limitations on how long an implied warranty lasts, so this limitation may not apply to you). INCIDENTAL AND CONSEQUENTIAL DAMAGES ARE EXCLUDED. (Note: Some States do not allow the exclusion of incidental and consequential damages so this limitation may not apply to you).

This warranty gives you specific rights, and you may also have other rights, which vary from state to state.

WARNING
Failure to follow these warnings may cause the product to suddenly fracture into many small pieces, which could result in property damage or serious personal injury from cuts or burns. Scratches from certain cleaning materials and utensils can weaken ovenware causing unexpected breakage when exposed to sudden temperature changes. Clean with non-scratch pads and cleaners intended for glass bakeware. Avoid severe temperature changes. Avoid impact with hard objects. Use only in ovens (conventional or microwave). Do not use or place on stovetop, under broiler or in toaster ovens.

CAUTION
Comfort-Grip handles will get hot. Use oven mitts when handling. Comfort-Grip handles are safe for use in dishwasher, freezer, microwave and conventional oven up to 425 degrees F.

Heat in oven only. Use your Premium bakeware in gas, electric or microwave ovens without browning element. Not for stovetop, broiler or toaster oven use. Do not use an alcohol or Canned Heat burner as a direct heat source. Use your Premium bakeware for storing food in refrigerator or freezer, but do not take directly from freezer to oven. Let food thaw before cooking or reheating in oven. Clean with plastic or nylon non-scratch pads or cleaners. Wash your Premium bakeware in detergent and water. For stubborn baked on food, let the bakeware soak and then use non-scratch cleaners and scrub pads intended for glass bakeware. Avoid severe temperature changes. Do not add liquid to a hot dish. Handle hot ovenware dishes with a dry cloth or potholder. Never place hot bakeware on wet or cold surfaces. Avoid impact with hard objects. Sharp knives or utensils may scratch and weaken glass bakeware. Do not use if chipped or cracked, or noticeably scratched.

 Stölzle Stemware Limited Lifetime Warranty

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